Rossi Notes Support

About Rossi Notes

Rossi Notes is a companion app for Jacksonville Humane Society dog walking volunteers. It lets volunteers create, update, and share walking protocols for each dog — behavior notes, equipment needs, and handling guidance — so every volunteer who walks a dog has the same up-to-date information. Volunteers can also post messages to keep in touch with one another.

Rossi Notes is a private, invite-only app for verified Jacksonville Humane Society volunteers.

Frequently Asked Questions

How do I get access to Rossi Notes?

Create an account in the app, then email gboyd69@yahoo.com to verify your volunteer status. Full access is granted once your account is verified.

I forgot my password. How do I reset it?

Use the "Forgot Password" link on the sign-in screen. If you don't receive a reset email within a few minutes, contact us below.

I found a bug or something isn't working right.

Email gboyd69@yahoo.com with a description of the issue, the dog or protocol involved (if applicable), and your device model and iOS version. Screenshots are always helpful.

Can I suggest a new feature?

Yes — volunteer feedback shapes the app. Send suggestions to the email below.

Who can see the protocols and messages I post?

Rossi Notes is shared among verified Jacksonville Humane Society volunteers only. Always confirm the current protocol with ACE staff before walking a dog — the app supports volunteer coordination, it does not replace shelter staff guidance.